The New Face of MyFaceMyBody

We have launched the largest and most comprehensive global membership to help aesthetic practices identify and maximize their true potential. Expanding into international markets from Asia, Europe and Middle East our focus is to help you grow your business and connect you to aesthetic professionals and consumers worldwide.

Click here if you are a supplier, distributor or brand

The Facts

Over 1000 practice’s have been audited to date

70% of practices lose 62% of their business internally

Telephone Handling
55% Front Desk said their name
5% Used Patient’s Name
16% Handle Price Objection
9% Product Knowledge
13% Asked for a Consult Booking

48% are not marketing to their existing customers

56% responded to customer enquiries within 48 hours

38% sold treatments not treatment plans.

Are you a practice owner that is busy doing ‘stuff’ and don’t know how to expand your business?

By identifying the challenges and risks to your business and taking action to implement systems to measure the performance of your marketing spend through to the internal operations of your business has enabled practices to reduce their costs by an average of 38% and maximize the true potential of what they currently have by between 42 -96%.

How can I use the membership to benefit my business?

Step One:

As a member, you will first receive a customer service Audit, also known as a Mystery Shopper, to help us better understand the current performance of your business so we ‘together’ can identify the areas that are strong in your business and others that need a little helping hand.

Step Two:

Once the Audit process is complete, we help you take your business to the next level through our customer service and business E-Learning modules and local Business Academy workshops. This will ensure quality standards are met and improve the revenues and profitability of your business.

Step Three:

We recognize and celebrate your success by awarding you and your team an international MyFaceMyBody Accreditation in the form of a 1, 2, or 3 diamond Accreditation, which leads you to our annual National Awards Show. Currently located in London, Los Angeles, and Sydney.

What are the Benefits?

  • Better understand the current performance of your Business
  • Learn ways to instantly grow your business and take it to the next level with exclusive access to our practice, business and marketing e-learning workshops that are educational and fun for you and your staff.
  • Be rewarded for your success through accreditations and awards.
  • Learn how to create robust and timely systems in your practice so you can spend more time on the business and create a better work/lifestyle balance.
  • Learn successful ways to be smarter when hiring and incentivizing staff to achieve high performing and loyal followers.
  • Find ways to maximize the lifetime value of your existing clients
  • Get access to exclusive interviews and stories from leading aesthetic practices from all over the world and learn their successful business strategies.
  • Receive global recognition within the aesthetic industry
  • Connect with new markets and industry professionals worldwide
  • Build your exposure and credibility as an industry expert
  • Get exclusive access to annual research and consumer insight reports
Insider Silver Platinum Diamond Corporate
Watch Video
Membership 1 Clinic 1 Clinic 1 Clinic 1 Clinic Multiple Clinics
Audit
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One Full “Patient Journey” Audit Two Full “Patient Journey” Audits Two Full “Patient Journey” Audits Four Full Audits Customized
Award Entry
More Info
Includes up to three entries Unlimited entries for awards Unlimited entries for awards, includes finalist plaque Unlimited entries for awards, winners/finalist plaque, and table at awards Customized
Insight Reports
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10% discount Access to full Consumer insight report Access to full insight reports Customized
E-learning
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Includes access to Customer Service Modules Includes access to Customer Service & Business Modules Includes access to Customer Service, Marketing, & Business Modules Customized
Accreditation
More Info
Included (achieved through E-Learning & minimum of 2 audits) Included (achieved through E-Learning & minimum of 2 audits) Included (achieved through E-Learning & minimum of 2 audits) w/ wall plaque Customized
Business Workshops
More Info
One 3-hour Business Accelerator Workshop (Genesis Members Only) 1 ticket to 4-Part Workshop 2 tickets to 4-Part Workshop 4 tickets to 4-Part Workshop Customized
Business Mentors
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Complementary Telephone Business Consultation 4 x 1 hour Skype calls in 12 months Customized
Expert Profile on MyFaceMyBody.com
More Info
Basic Profile Basic Profile Advanced Pro Web Profile Advanced Profile Elite Customized
Investment $495 Contact Us Contact Us Contact Us Contact Us
Register Register Register Register Register

Insider
Watch Video
Membership 1 Clinic
Audit
More Info
One Full “Patient Journey” Audit
Award Entry
More Info
Includes up to three entries
Insight Reports
More Info
E-learning
More Info
Accreditation
More Info
Business Workshops
More Info
One 3-hour Business Accelerator Workshop (Genesis Members Only)
Business Mentors
More Info
Expert Profile on MyFaceMyBody.com
More Info
Basic Profile
Investment $495
Register

Silver
Watch Video
Membership 1 Clinic
Audit
More Info
Two Full “Patient Journey” Audits
Award Entry
More Info
Unlimited entries for awards
Insight Reports
More Info
10% discount
E-learning
More Info
Includes access to Customer Service Modules
Accreditation
More Info
Included (achieved through E-Learning & minimum of 2 audits)
Business Workshops
More Info
1 ticket to 4-Part Workshop
Business Mentors
More Info
Expert Profile on MyFaceMyBody.com
More Info
Basic Profile
Investment Contact Us
Register

Platinum
Watch Video
Membership 1 Clinic
Audit
More Info
Two Full “Patient Journey” Audits
Award Entry
More Info
Unlimited entries for awards, includes finalist plaque
Insight Reports
More Info
Access to full Consumer insight report
E-learning
More Info
Includes access to Customer Service & Business Modules
Accreditation
More Info
Included (achieved through E-Learning & minimum of 2 audits)
Business Workshops
More Info
2 tickets to 4-Part Workshop
Business Mentors
More Info
Complementary Telephone Business Consultation
Expert Profile on MyFaceMyBody.com
More Info
Advanced Pro Web Profile
Investment Contact Us
Register

Diamond
Watch Video
Membership 1 Clinic
Audit
More Info
Four Full Audits
Award Entry
More Info
Unlimited entries for awards, winners/finalist plaque, and table at awards
Insight Reports
More Info
Access to full insight reports
E-learning
More Info
Includes access to Customer Service, Marketing, & Business Modules
Accreditation
More Info
Included (achieved through E-Learning & minimum of 2 audits) w/ wall plaque
Business Workshops
More Info
4 tickets to 4-Part Workshop
Business Mentors
More Info
4 x 1 hour Skype calls in 12 months
Expert Profile on MyFaceMyBody.com
More Info
Advanced Profile Elite
Investment Contact Us
Register

Corporate
Watch Video
Membership Multiple Clinics
Audit
More Info
Customized
Award Entry
More Info
Customized
Insight Reports
More Info
Customized
E-learning
More Info
Customized
Accreditation
More Info
Customized
Business Workshops
More Info
Customized
Business Mentors
More Info
Customized
Expert Profile on MyFaceMyBody.com
More Info
Customized
Investment Contact Us
Register

What is included in my Membership?

1. The Audit

Over 1,000 practices have gone through our auditing process and majority of businesses are losing 70% of their customers from internal challenges that they facing but not currently aware of. Our highly-trained Mystery Shoppers, will go through a full ‘Patient Journey’ that includes an initial phone call, scheduling an appointment, the consultation, presentation of a treatment plan and the follow ups that are conducted afterwards. A comprehensive questionnaire will determine your levels of excellence and areas of improvement. Please note that each Audit can take up to 75 days to complete, with a maximum of four audits annually.

We highly recommend at least two Audits per year, the average of which will count towards your accreditation level and will help us customize your action plan to begin you on your road to success.


2. E-Learning Modules

Through a series of online interactive E-Learning modules, our goal is to educate and support you and your team in the key areas of customer service, marketing, and business growth. Based on the results of your Audit, you will be given access through your Expert Profile page where recommended E-Learning modules will be available that your staff can be tested on to ensure regular learning and development. Practice owners have found the e-learning invaluable for new and existing staff as a way of measuring the monitoring their performance to better remunerate and reward individuals for their success.**You will have a limited amount of time to complete the E-Learning to be eligible for Accreditation and the national Awards programs.


3. Business Academy Workshops

A more extensive approach for you and your team would be to register for our local Business Academy workshops. This is a 4-part series that is provided 3-4 times throughout the year. We created the Medical Business Academy (MBA) that covers the 4 pillars to practice success.

  1. Performing People – Master hiring, incentivizing and ways to demonstrate value for the ‘people’ in your business. Learn how to develop progression plans and create diversity for your staff to ensure high performance and loyalty
  2. Timely Systems – How to develop systems and protocols in your practice that enables you to focus on treating patients and spend more time on the business not in it.
  3. Optimize Online – Learn ways to create better visibility for your business and brand through cutting edge digital media solutions that work and can be measured.
  4. Business Fundamentals – Understand and segment your customers to better target your marketing and advertising. Learn how to create positive cashflow and sustainability in your practice from leading financial and business mentors.

Through our workshops, you will gain invaluable information and networking opportunities with other practice owners and business mentors. Please refer to our online calendar for dates, locations, and to register through your Expert Profile on the MyFaceMyBody website.


4. Business Mentors

Depending on your level of Membership, you may qualify for our Business Mentorship program. This will give you access to mentors throughout the year that can answer many of the burning questions and help you overcome the obstacles we all face as business owners.


5. Insight Reports

MyFaceMyBody has become a serious leader in developing research for the global aesthetic community with annual consumer insight, customer service and market analysis reports. Please contact our office if you would like to subscribe to these annual reports.

*Please be advised that our annual reports become available after the conclusion of our global awards each year. The next available report is expected in April 2018.


6. Accreditation

MyFaceMyBody is all about rewarding individuals and practice owners for their success. Through our extensive background in customer service and business development, we have enabled aesthetic individuals and business owners to achieve a diamond accreditation of customer excellence which is recognized all over the world. You will also have the ability to benchmark your performance with peers regionally, nationally and internationally. You will receive global recognition and credibility that can be marketed to industry professionals and consumers worldwide through the MFMB network.


7. The Awards

Through our Audits and levels of Accreditation you will also be eligible to enter or be nominated for our National Awards programs, currently located in London, Los Angeles, and Sydney. Celebrate your success at one of our red carpet ‘Oscars’ gala evening for an evening of excellence, fun and entertainment.


8. Expert Profile on MyFaceMyBody.com

Once you become a MyFaceMyBody Member, you will be provided with a login to access your Expert Profile Page on the MFMB website. This public profile will allow you to connect with over 100,000 consumers through our consumer Q&A forum, local expert finder, and featured expert profiles that include photos, videos, press articles, practice information and more. Upon logging in and accessible only to you, you will have the capacity to track your Audit process and results, upload and customize information for your public profile page, watch your E-Learning modules, register and enter our national awards program, sign up for business academy workshops, and much more.

Basic Pro Elite
Website Listing      
Basic Profile Page      
Answer Patient Questions      
Personalized Profile – add features such as logos, pictures, awards, association logos    
Add Photo Gallery    
Add Bespoke Video Channel    
Add Press Articles    
Drive Traffic    
– Website Link    
– Link to Social Media Platforms    
Higher Ranking Patient Answers  
Block Competitor Ads  
Local Profile Appears on Competitors Pages  
Elite ranking in our Practice Finder by City  
Feature on Home Page  
Provide Videos to appear on the Global MFMB WebTV  
Included in Packages Insider, Silver Platinum Diamond

What happens when you become a Member?

Brand Memberships/Partnerships

Brand Membership

MyFaceMyBody enhances its reach to both medical professionals and consumers every year through its extensive media campaigns in print, online and television. Winning a MFMB award has proven immensely successful for suppliers and brands to:

  • Launch or showcase their products to a wide professional audience.
  • Engage with targeted consumers that are interested in aesthetics.
  • Open new doors and network with prospective clients
  • Create new sales leads and revenues as an award-winning brand.
  • Create a ‘Buzz’ in the media around their products and brand.

Membership Includes:

  • Basic online profile on MyFaceMyBody.com/us (worth$1,200)
  • Directory Listing on Aesthetic Connect monthly digital magazine ($500)
  • Submit one news story for inclusion on main news feed of MyFaceMyBody.com reaching over 100,000 consumers monthly. (worth $350)

Investment: $495 (12 months)

Register


Brand Partnership

MyFaceMyBody works with over 100 brands globally through its partnership program.

If you are interested in:

Sponsorship of one of our awards programs;

  • Having access to consumer insight, customer service, and market analysis data from practices to help better target your sales and marketing resources;
  • Advertising in our Ultimate 100 Global Leaders in Aesthetics Publication and Television programming reaching 74 million consumers globally;
  • Extensive marketing campaigns to industry professionals and consumers through our digital marketing and monthly magazines;
  • Business support programs for practices that add value to the sale of your products and services;
  • Ready to expand? Opportunities for networking with distributors, wholesalers, retailers, international trade shows and consumer media.
  • To find out how you can benefit from these opportunities, fill out the registration page and one of our sales representatives will be in contact shortly.

Register

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